If you have changed your mind or encounter a non-manufacturing issue and would like to return the items purchased, we require that all returned items must be in their original packaging and in the condition in which it was received in order to receive a full refund.
In this instance, the cost of returning your purchase to us is for your account. We recommend and can arrange for our in-house couriers to collect the goods from you and can provide you with a quote for this.
In instances where items are not returned to us in 100% resalable condition, we may withhold up to 20% of the product purchase value. This will be determined upon receipt of your return to us for assessment.